Frequently Asked Questions

Everything you need to know about our premium stoles and wraps.

What materials are used in Stoles.com® products?

We source only the finest materials, including Grade-A cashmere, pure mulberry silk, and ethically sourced wool to ensure every stole offers premium comfort and durability.

How should I care for my stole to keep it looking new?

Most of our high-end fabrics require dry cleaning or a gentle hand wash in cold water with a mild detergent. Always avoid wringing the fabric and lay it flat to dry.

Do you offer international shipping?

Yes, Stoles.com® ships globally. Shipping costs and delivery times vary by destination, but most international orders arrive within 7 to 14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic or international return.

Can I request a custom embroidery or personalization?

Currently, we offer monogramming services on select collections. Look for the 'Personalize' button on the product page to add your initials.

Are the colors on the website accurate?

We photograph our products in professional studio lighting to ensure color accuracy. However, slight variations may occur depending on your monitor settings and device display.